Stop firefighting your technology. We'll own it — with clear SLAs, documented processes, and a named engineer accountable for your systems.
Each service is a defined package you can buy today — no open-ended consulting, no surprise invoices.
Website maintenance: updates, uptime monitoring, backups, minor edits, security scans, and a monthly report.
Managed WordPress: core and plugin updates, hardening, malware cleanup, staging, and performance tuning.
Domain, DNS, SSL, and business email management. Consolidation, renewals, and configuration.
Cloud infrastructure management: cost optimization, monitoring, patching, backups, IAM, and incident response.
CI/CD, Docker, Kubernetes, and Terraform — delivered as projects or ongoing retainers.
Application maintenance and monitoring: bug fixes, dependency updates, on-call, and small features.
QA and testing: test strategy, manual, automated, API, performance, and security testing.
SMS, email, and notification infrastructure with API integration and deliverability management.
Most businesses run on infrastructure nobody fully owns — domains with one provider, DNS with another, hosting somewhere else, email elsewhere. DIM hands us the whole estate under a single accountable retainer.
DIM is how "we built your website" becomes "we are your technology partner." One contract, one accountable team, one SLA across your entire digital estate.
| Contract | Monthly retainer, annual preferred |
| Indicative range | $750 – $3,000+/mo |
| Accountability | Named technical account manager |
| Reporting | Monthly infrastructure report |
Indicative pricing below. Final quotes are scoped to your estate and market — we price on value and accountability, not on hourly rates.
Enterprise and custom requirements — dedicated teams, 24/7 coverage, and compliance — are quoted individually.
Targets are published before you sign. Exact SLAs are agreed per plan and workload.
| Service | Response target | Coverage |
|---|---|---|
| Website / WordPress care | 24–48 hours | Business hours |
| Domain, DNS & email | 24 hours (4 hours for outages) | Business hours |
| CloudOps | 15 minutes for critical alerts | Extended / on-call |
| Application care | 24 hours | Business hours |
| Security incidents | Immediate triage | Priority |
Uptime target for managed estates: 99.9% (99.95% for cloud workloads), measured and reported monthly.
Tell us what you run today. We'll assess your estate and recommend the right plan — or tell you if you don't need one yet.